5. Refund Policy

a. Digital Products (Courses, Learning Material, etc.):

All sales of digital products are final and non-refundable unless otherwise stated.
Refunds may be issued at our discretion within [number] days of purchase if the product is defective or does not meet the description provided on the website.
To request a refund for a digital product, please contact us at [Your Contact Information] with your order details and a description of the issue.

b. Physical Products (Merchandise):

We accept returns and offer refunds or exchanges for physical products within [number] days of purchase, provided the item is unused, in its original packaging, and in the same condition as received.
Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
To initiate a return or exchange for a physical product, please contact us at [Your Contact Information] with your order details and reason for return.

c. Cancellation of Services (e.g., Courses):

If you wish to cancel a service (e.g., enrollment in a course) before it begins, you may be eligible for a full or partial refund depending on the timing of the cancellation and our cancellation policy.
Once a service has commenced, refunds may be issued at our discretion based on the circumstances of the cancellation.